Below are frequently asked questions, you may find the answer for yourself.
Local Delivery (Within Thoothukudi) – 1 to 2 days
Within Tamil Nadu – 2 to 5 days
Other States in India – 5 to 7 days
International Shipping – 7 to 21 days (if available)
The exact time may vary based on courier service delays, holidays, or order volume. To get an accurate estimate, it’s best to contact RJR Stationery & Books directly.
Credit/Debit Cards – Visa, MasterCard, RuPay
Net Banking – Supported by major Indian banks
UPI Payments – Google Pay, PhonePe, Paytm, BHIM UPI
Wallet Payments – Paytm Wallet, Amazon Pay (if available)
Cash on Delivery (COD) – Check if available for your location
1.Visit the Website
Go to https://rjrstationery.com/
2. Browse Products
Explore different categories such as books, stationery, office supplies, and more.
3. Add to Cart
Click on the product you want, select the quantity, and add it to your cart.
4. Proceed to Checkout
Once you have all the items you need, go to your shopping cart and click checkout.
5. Enter Shipping Details
Fill in your name, address, and contact details.
6.Select Payment Method
Choose from available payment options (Credit/Debit Card, UPI, Net Banking, or COD if applicable).
7. Confirm & Place Order
Review your order and click place order to complete the purchase.
8. Receive Order Confirmation
You will get an email or SMS confirmation with your order details and tracking information (if applicable).
How to Cancel an Order?
Log in to your account on RJR Stationery.
Go to "My Orders" and find the order you want to cancel.
Click on "Cancel Order" (if the option is available).
If the cancel option is not available, contact their customer support immediately.
📌 Note: Orders that have already been shipped may not be eligible for cancellation.
Track your order status & history
Faster checkout for future purchases
Access to exclusive deals & discounts
No need to create an account
Simple & quick purchase process
Order confirmation via email
📌 Tip: If you're a frequent buyer, creating an account can make future purchases easier. To check if guest checkout is available, try adding items to your cart and proceeding to checkout.
Visit the Website – Go to RJR Stationery
Log in to Your Account – Use your registered email/phone number.
Go to "My Orders" – Find the order you want to track.
Click on "Track Order" – If the order has been shipped, you will see tracking details.
Use Tracking Link – If a courier service is handling the delivery, you may get a tracking link or number to check directly on the courier’s website.
📩 Order Confirmation Email – Check for a tracking link in the email you received after placing your order.
📞 Customer Support – If you can’t find tracking details, contact RJR Stationery’s support team for assistance.
Check the Return Policy
Visit their website’s Return & Refund Policy section.
Ensure your item qualifies for a return (some products like pens, opened books, or customized items may not be returnable).
Initiate a Return Request
Log in to your RJR Stationery account.
Go to "My Orders" and select the product you want to return.
Click "Request Return" and provide a reason for the return.
Wait for Approval
The store may review your request and approve or reject it based on their return policy.
Pack the Item Properly
Use the original packaging if possible.
Ensure the product is unused and in good condition.
Return the Item
Follow the instructions provided (you may need to drop it off at a courier service or schedule a pickup if available).
Receive Refund or Replacement
Once the return is processed, you will get a refund (credited to your original payment method) or a replacement item.
📞 Contact RJR Stationery’s Customer Support for further assistance.
