Welcome to RJR Stationery & Books! By using our website, you agree to the following terms and conditions. Please read them carefully before making a purchase.

1. General Terms

1.1 These terms apply to all users of RJR Stationery & Books. 
1.2 By accessing or purchasing from our website, you agree to abide by these terms. 
1.3 We reserve the right to modify these terms at any time without prior notice.

2. Products & Pricing

2.1 We offer a wide range of stationery and books for sale. 
2.2 Prices are listed in Indian Rupees (INR) and are subject to change without notice. 
2.3 Product images are for reference only; actual products may vary slightly in color and design.

3. Orders & Payments

3.1 All orders must be placed through our website. 
3.2 Payments can be made via online payment gateways, UPI, debit/credit cards, or cash on delivery (if available). 
3.3 We reserve the right to cancel orders due to unavailability, pricing errors, or suspected fraudulent activity.

4. Shipping & Delivery

4.1 We deliver across India within the estimated timeframe mentioned at checkout. 
4.2 Shipping charges vary based on the order value and delivery location. 
4.3 We are not responsible for delays caused by courier services or unforeseen circumstances.

5. Returns & Refunds

5.1 Items can be returned within 7 days of delivery if they are damaged, defective, or incorrect. 
5.2 To request a return, contact us at raj.pearl603@gmail.com with your order details. 
5.3 Refunds will be processed within 7-10 working days after approval. 
5.4 Shipping charges for returns (except for defective items) are non-refundable.

6. Cancellation Policy

6.1 Orders can be canceled before they are shipped. Once shipped, cancellations are not allowed. 
6.2 To cancel an order, email us at raj.pearl603@gmail.com or call 7539930085.

7. Intellectual Property

7.1 All website content, including images, logos, and text, is the property of RJR Stationery & Books and cannot be used without permission.

8. Privacy Policy

8.1 We respect your privacy and will not share your personal details with third parties, except as required for order processing and delivery. 
8.2 By using our website, you consent to our data collection practices as outlined in our Privacy Policy.

9. Contact Information

For any queries or support, reach out to us at: 
Address: 9A, Andal St, SKSR Colony, Thoothukudi, Tamil Nadu - 628001 
Phone: 7539930085 
Email: raj.pearl603@gmail.com